Applies to

Kofax Capture ALL

Summary

We would like to use Kofax Capture and KTM as a Virtual User Sessions in Citrix Virtual Apps. I read Kofax article regarding "Kofax Support Statement on Virtual Computing & Cloud Support" ( https://knowledge.kofax.com/General_Support/Support_Details/Kofax_Support_Statement_on_Virtual_Computing_and_Cloud_Support ). There is a part which says:

Kofax thick-client components are supported in VUS and VDI environments. Examples of components supported in these environments include: Kofax Capture Validation, Kofax Capture Verification, Kofax Transformation Modules Document Review.

Is it also possible to use Kofax Capture Scan?

Answer/Solution

The Kofax scan module running over a Citrix environment can just use the file import feature and not a hardware scanner, assuming the path is available and it's under the 128 character path limit.