Applies to

Kofax Email Export Connector

Summary

Export service stops

Cause

Export service stops with following error in the Windows event viewer:

Faulting application name: Release.exe, version: 11.0.646.0, time stamp: 0x5ca82a45

Faulting module name: clr.dll, version: 4.8.4480.0, time stamp: 0x61d66786

Exception code: 0xc0000005

Fault offset: 0x000b719b

Faulting process id: 0x212c

Faulting application start time: 0x01d85acde41173d0

Faulting application path: C:\Kofax\CaptureSS\ServLib\Bin\Release.exe

Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll

Report Id: e72e9634-3b0f-4bce-9d17-3941807833b2

Faulting package full name:

Faulting package-relative application ID:

Solution

Install the latest VRS version