Kofax - Troubleshooting - TimeLogger
Applies to
Kofax Capture 11.x
Summary
TimeLogger tool is useful for troubleshooting performance or slowness related issues.
Answer/Solution
This tool, when used will create a TXT file in the specified location and then write 10,000 date/time stamps within the file. This is a basic tool used to help indicate if a network is slow or not. Typical times to complete are about 5 seconds to a Local C:\TEMP folder and about 20 seconds to a Local Share. From a Client machine, I would expect to see about 45-60 seconds to the CaptureSV share on the same quick network.
Please run this tool from the machine having performance or slowness issue.
Example:
TIMELOGGER C:\temp
TIMELOGGER \\servername\CaptureSV
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