Kofax - ORA-01013: user requested cancel of current operation

Apples to

Kofax Capture 11.x

Summary

I receive the following error message when configuring the table setting in Database Validation to an Oracle database:

[Oracle][ODBC][Ora]ORA-01013: user requested cancel of current operation.

How can I resolve this issue?

Cause

The timeout exceeds to run a query through the ODBC connection.

Answer/Solution

If the Oracle Native ODBC driver is used in the Database Validation Data Source, disabling/unchecking the Enable Query Timeout option on the Oracle ODBC Driver Configuration ¦ Application tab can resolve this issue.

CASO Knowledge Base