Event Triggers
On Arrival Event Trigger
An Arrival event occurs when a work item enters the queue.
On Open Event Trigger
An Open event occurs when a work item is opened by a user. The even occurs when a work item’s page is opened.
On Submit Event Trigger
A Submit event occurs whenever a user submits a workflow item, regardless of which button was pressed or event occurred which caused the work item to submit.
CASO Knowledge Base