ECMT - Workflow Queues

Workflow queues hold a set of documents that can be viewed and acted upon by the users assigned to
the queue via their group membership.

Create a Queue

  1. Navigate to the Administration tab in workflow on the left-hand menu and click Workflow Setup

  2. Select the workflow and click Design.

  3. Select Workflow Design tab.

  4. On a created path to the right, click Add Queue.

  5. Click on the queue box to open the editor.

  6. Specify a queue name in the Queue Name text field.

  7. Check the boxes for the fields In Queue to allow end users to see the index fields in the queue.

  8. Check the boxes for the fields View to allow end users to see the index fields in the work item
    page.

  9. Check the boxes for the fields Edit to allow end users to edit the index fields in the work item
    page.

  10. Check the boxes for the fields Required to allow force end users to provide a value in the field
    before they can perform work on the work item.

  11. Check the boxes for the fields Important to highlight the field as important to the end user. The
    input box will be highlighted in red around the border to catch attention.

    Multiple queues may be defined for a path and documents may be passed from one queue to another
    under the control of rule actions.

 

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