ECMT - Workflow Paths

Owned by Taylor Treece (Unlicensed)
Jun 19, 2022
1 min read

A workflow path is a collection of queues.

  1. Navigate to Administration tab on workflow on the left menu and click Workflow Setup.

  2. Select the workflow and click Design.

  3. Select Workflow Design tab.

  4. Click Add Path.

  5. Specify a path name.

  6. Click Save.

Multiple paths may be defined for a workflow and documents may be passed from one path to another
under the control of Go to Actions.

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