Security Certificate Error When Trying to Access ImageSilo

A user may encounter the following problem when trying to navigate to ImageSilo. When browsing to https://www.login.imagesilo.com,

you will receive a security alert. It will state that the security certificate presented by this website was issued for a different website's address.

Why does this happen?

The security alert displayed when browsing to https://www.login.imagesilo.com is caused by using a different URL from what is specified in the security certificate.

This does not mean that the URL is not valid or is incorrect. The alert asks the user if they want to proceed. If the user chooses, he or she can continue to the website and browse as usual.

Solution

To prevent this security alert from being displayed, users should remove the “www.” in the URL, simply using https://login.imagesilo.com. This is the address used in the security certificate.

When using the address without the "www" the user should not encounter the security alert.