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Kofax - Scan module doesn't start anymore
Kofax - Scan module doesn't start anymore
- Michael Atkins
Owned by Michael Atkins
Jun 03, 2022
1 min read
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Applies to
Kofax Capture ALL
Summary
Some users are not able to start the Scan module anymore. Nothing happens, there are no error messages. How can we solve this?
Answer/Solution
Please do the following:
Open regedit and go to HKEY_CURRENT_USER\Software\Kofax Image Products\Workflow Independent Capture\Ascent Capture - Scan
Export the folder Ascent Capture - Scan.
Delete the folder Ascent Capture - Scan.
Restart Scan.
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