ApplicationXtender - Admin - PID Object Reference Error

ApplicationXtender - Viewing PID Table under the monitoring section of the Administrator causes an error: "Object reference not set to an instance of an object."

Applies to

• ApplicationXtender Desktop 16.3, 8.2

• ApplicationXtender License Server 16.3

• ApplicationXtender Web Access.NET 16.3, 8.1

Open

Summary

In ApplicationXtender Administrator, an error occurs when clicking on the PID table under Monitoring.

Resolution

In the database for the AX Datasource run the query TRUNCATE TABLE AE_PID.

Refresh AX Administrator and the PID table should now be available going forward.

Warning: Only experienced Database Administrators should make modifications to the database. The result of an inexperienced user modifying the database could be disastrous. 
CASO recommends backing up the production database before making modifications.