The In this article we will discuss the "Error: -28000 Description: Subscript out of range" message is sometimes that can be seen when importing a data group file to PaperVision enterprisedatagroup into PaperVision Enterprise.
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This can occur at any point during the data group import and we have seen this happen right at the start of the process and also at the very end.
This error is usually related to the index fields within the project in PaperVisionusually occurs when there is something wrong with the index fields of the project you are importing the data group to, most likely a mismatch between data types or values in the datagroup vs the project settings in PaperVision Enterprise.
If there is no data present in the project, delete the project and re-import the data group. The project and index fields will be created to match the data group that is being imported.
If the project does contain other data groups, double-check the export from PaperFlow import data for any invalid characters in the indices or any possible index field mismatches.
If you are still having trouble after trying the steps above please reach out to CASO Suppport for additional assistance.create a ticket via our Help Desk Portal below:
https://casoinc.atlassian.net/servicedesk/customer/portal/8/group/20/create/73