Please use the following steps to help DHS install PaperVision Web AssistantTo help resolve the issue with viewing and exporting from Imagesilo, you will need to install Papervision Web Assistant.
Login to Imagesilo
Look on the left navigation bar and click “Downloads”
On top of the list, you will see “Imagesilo Web Assistant” Click the download button below
Let the application download and to your computer.
At this time you may need your IT department to assist you installing the application, as it may require administrative rights.
Once the application has finished downloading, double click to start the installation
Go through the installation prompt and let the application install
Once installation has finished, navigate back to Imagesilo and attempt to open a document in question to confirm that Papervision Web Assistant launches.