Password Reset in ImageSilo

This article will walk you through resetting an account password from the perspective of an Administrator.

1. First you will need to login to your ImageSilo entity with an account that has Administrator rights and privileges.

2. Once you have logged in to an Administrator account click on the account name in the top-right corner and click on the “Administration” button.

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3. This will then bring you to a new Administration window. From here you will need to expand the “General Security” menu on the left side pane and click on the “System Users” button:

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4. Select the user account you wish to reset the password for on the right side and click the “Set Password” button along the top menu.

5. You will then be brought to the “Set Password” screen where you will be able to set a new password for the account. You may use the checkbox at the bottom to allow the user to reset their password upon logging in the first time.

6. Once you have entered all of the new user information and click the Save button the user will be able to login to your Entity with the newly set password for them.