ApplicationXtender - Update SMTP Settings

Owned by Taylor Treece (Unlicensed)
Feb 28, 2023
2 min read

In this article we will review how to update the SMTP settings for your ApplicationXtender environment.

This SMTP information and email address is used when sending emails from ApplicationXtender when viewing a document and any other locations where an email is being sent.

  1. Login to your ApplicationXtender Administration website

    1. You will need sufficient access permissions to login to this site

    2. If you do not have access you will need to contact your System Administrator

  2. Navigate to Server Management → Web Access Server → Email Setup

  3. Modify current SMTP information as needed

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  4. Click “Save” at the bottom when finished modifying

  5. Next you will need to open the “Component Registration Wizard” on the ApplicationXtender Server

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  6. Select “Register”

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  7. Click “Next” and then select the “Web Access Server” and complete the registration

    1. This will re-register the Web Access Server and ensure that the changes made to the SMTP information is applied across all users.

  8. Finally, we will need to run an IISRESET on the ApplicationXtender server from the Command Line

Please note! The IISRESET will restart the website and kick out all current users in the system. Please conduct this procedure after hours or during a maintenance window as to not impact any production processes!

 

If you need any additional assistance please reach out to CASO Support using the link below:

https://casoinc.atlassian.net/servicedesk/customer/portal/8

 

CASO Knowledge Base